Shipping times and additional information guarantees?
In some cases the shipment may take longer than usual, we are aware of this because we are constantly monitoring all our packages. We need to make it clear that we are using UPS and DHL and that we are confirming your service. We do everything in our power to make your purchase as comfortable as possible, this means that we will resend your order if necessary. We hope you understand that in some cases we cannot guarantee speed. This could depend on weather conditions or extra controls at US customs. Our guarantee policy: You will get what you have asked for!
MY ORDER IS STILL CANCELED, WHY IS THIS?
Your order could be canceled for several reasons, first and foremost what you need. To understand is that we do not cancel your order, but our processor or your bank. The name of the cardholders must be the same as the billing address. Sometimes your bank requires your approval. But the most important reason could be your ip address, do you use a VPN? If you use VPN, turn it off as this may result in the rejection of approval.